01: READ THE BUYER
Understand How This Buyer Decides
Understand how this individual buyer processes and evaluates information when making a major decision.
Framework: Buyer Coding™
DECISION-CENTRIC SELLING™ WORKSHOPS
The Decision-Centric Selling™ Workshop gives sales teams a practical system for reading individual buyers, finding hidden decision risk, and enabling confident decisions with the right people, proof, expertise, and access.

CHOOSE YOUR WORKSHOP FORMAT
60-Minute Focused Workshop or Two-Part Full Interactive Workshop
Sales teams learn how to qualify opportunities, run discovery, present solutions, and advance a process.
But a well-qualified deal can still stall when the seller does not understand how the buyer is evaluating the decision.
Decision-Centric Selling™ gives teams a practical way to understand what is happening underneath the sales process.
Reps often communicate the same way to buyers who evaluate information and risk very differently.
The opportunity looks healthy until an unresolved concern, missing stakeholder, or confidence gap stops the deal.
Managers coach sellers on what to do next without diagnosing what the buyer still needs in order to decide.
THE FLAGSHIP WORKSHOP
This is one connected workshop built around the complete Decision-Centric Selling™ operating method.
Teams learn how to understand the individual buyer, identify what is putting the decision at risk, and help the buyer build the confidence needed to move forward.
01: READ THE BUYER
Understand how this individual buyer processes and evaluates information when making a major decision.
Framework: Buyer Coding™
02: FIND THE RISK
Identify the unresolved decision risk preventing the buyer or buying group from moving forward.
Diagnostic: Decision Risk Review
03: ENABLE THE DECISION
Connect the buyer with the people, proof, expertise, and access they need to decide with confidence.
Tool: Confidence Plan
Authentic feedback about Buyer Coding™ and Rich’s teaching.
“I can't believe how you simplified this. Every conversation I have from here on out, I'll be thinking about these codes. I sell into the restaurant industry and can already think back to conversations I've had and how this would have changed things for me. I highly recommend people in sales learn this!”
“This is the 3rd training I've purchased but the first one I'll actually use!”
“Every rep learns to sell to titles, but very few learn to sell to the way people actually make decisions. Buyer Coding teaches you how to recognize a buyer's style so you can meet them where they're at, not where your script tells you to be.”
The workshop connects the methodology to the sales situations your team is facing now.
Participants discuss real buying situations, diagnose where decision confidence is breaking down, and apply the method to active opportunities and complex buying committees rather than passively watch a presentation.
The methodology is taught through practical examples and team discussion.
Participants connect the concepts to opportunities and buying situations they recognize.
Sellers and managers leave with a common way to discuss buyers, decision risk, and confidence.
The Buyer Coding™ framework, Decision Risk Review, and Confidence Plan give the team a repeatable way to apply what they learned.
The core methodology remains consistent. The examples, emphasis, and application are tailored to the team’s sales motion, market, and current challenges.
Focused Experience
A fast-moving introduction to the complete Decision-Centric Selling™ method. The session covers all three parts of the system with interactive discussion and practical examples.
Best for: Sales kickoffs, team meetings, leadership sessions, and focused enablement events.
Two 60-Minute Sessions
The complete workshop delivered across two focused sessions, with deeper instruction, team exercises, real-deal application, and additional time to work through decision risk and buyer confidence.
Best for: Sales teams that want to put the methodology into practice and create a shared operating language.
TRAINING FOR INDIVIDUAL SELLERS
Start with Buyer Coding™ Foundations, the $49 self-paced training for individual sellers who want to understand the five Buyer Codes and adapt how they communicate with different buyers.
It is one complete Decision-Centric Selling™ Workshop. Every session covers Read the Buyer, Find the Risk, and Enable the Decision as one connected method.
Teams can choose a 60-minute focused workshop or the full interactive workshop delivered across two 60-minute sessions. Both formats cover Read the Buyer, Find the Risk, and Enable the Decision. The two-part experience provides more time for instruction, team exercises, and application to real opportunities.
Yes. The workshop is available both in person and virtually.
Yes. The core methodology remains consistent, while the examples, emphasis, and application are tailored to your sales motion, market, and current challenges.
No. Decision-Centric Selling™ complements your existing qualification and sales process by helping the team understand how buyers evaluate risk, build confidence, and make decisions.
The workshop is designed for sales teams, sales leaders, enablement teams, and organizations navigating complex or multi-stakeholder buying decisions.
No. Buyer Coding™ Foundations is a self-paced introduction to the Buyer Coding™ framework for individual sellers. The team workshop covers the complete Decision-Centric Selling™ method.
Bring Decision-Centric Selling™ to your next sales meeting, kickoff, off-site, or development session.